Shipping & Returns
Processing Time
We process orders within 24 - 48 hours (we operate our business Monday through Friday). Please note that processing time does not include delivery time.
Refused Shipments
If our shipment is refused or fails to be accepted for any reason, there will be a 20% restocking fee plus shipping charge.
Back Orders/Out of Stock
We keep a good amount of inventory. However, in a rare occasion, we might have some products that are "out-of-stock" due to shipment delay from either carrier or supplier. If that happens after you place your order, we will refund in the same way you pay.
Tracking/Delivery Confirmation
We e-mail the shipment confirmation include Tracking or Delivery Confirmation Number once order is being processed.
Shipping & Handling
1. United States
2. Canada
3. International
| Merchandise SubTotal | S & H Charge | Shipping Method Include Delivery Confirmation |
Estimated Delivery Time |
| $0.01 - $24.99 | $4.99 | Standard Mail | 4 - 10 business days |
| over $25.00 | FREE | Standard Mail | 4 - 10 business days |
| Merchandise SubTotal |
S & H |
Shipping Method |
Estimated |
| $0.01 - $60.99 |
$9.99 |
International Standard Mail |
1 - 3 weeks |
| $70.00 - $159.99 |
$19.99 |
International Standard Mail |
1 - 3 weeks |
| $160.00 - $359.99 |
$33.99 |
International Standard Mail |
1 - 3 weeks |
| $360.00 - $499.99 |
$49.99 |
International Priority Mail |
1 - 2 weeks |
| $500.00 - $899.99 |
$65.99 |
International Priority Mail |
1 - 2 weeks |
| $900.00 - $1,299.99 |
$75.99 |
International Priority Mail |
1 - 2 weeks |
| $1,300.00 - $1,499.99 |
$85.99 |
International Priority Mail |
1 - 2 weeks |
* There will be extra charge if order is heavily over the limit.
For International Orders:Merchandise SubTotal
| Merchandise SubTotal |
S & H |
Shipping Method |
Estimated |
| $0.01 - $60.99 |
$13.99 |
International Standard Mail |
1 - 3 weeks |
| $70.00 - $159.99 |
$22.99 |
International Standard Mail |
1 - 3 weeks |
| $160.00 - $359.99 |
$33.99 |
International Standard Mail |
1 - 3 weeks |
| $360.00 - $499.99 |
$49.99 |
International Priority Mail |
1 - 2 weeks |
| $500.00 - $899.99 |
$65.99 |
International Priority Mail |
1 - 2 weeks |
| $900.00 - $1,299.99 |
$75.99 |
International Priority Mail |
1 - 2 weeks |
| $1,300.00 - $1,499.99 |
$85.99 |
International Priority Mail |
1 - 2 weeks |
* There will be extra charge if order is heavily over the limit.
Return and Exchange Policy
If for any reason, our products do not meet your standard, we will be happy to take them back within 30 days from the date that you place your order. We refund & exchange 100% minus shipping & handling for any unopened and unused products. Please send e-mail to service@eyemimo.com to request a RETURN AUTHORIZATION NUMBER and then CLICK HERE to download the form. PLEASE NOTE: Refund may takes up to 2 billing cycles.
Processing Time
We process orders within 1 - 2 business days (we operate our business Monday through Friday). Please note that processing time does not include delivery time.
Refused Shipments
If our shipment is refused or fails to be accepted for any reason, there will be a 20% restocking fee plus shipping charge.
Back Orders/Out of Stock
We keep a good amount of inventory. However, in a rare occassion, we might have some products that are "out-of-stock" due to shipment delay from either carrier or supplier. If that happens after you place your order, we will refund in the same way you pay.
Tracking/Delivery Confirmation
We e-mail the shipment confirmation include Tracking or Delivery Confirmation Number once order is being processed. Excluding Singapore, there is no Tracking or Delivery Confirmation Number at this time.
We ship with United States Postal service (USPS) or FEDEX.